PRIVACY POLICY

We at Olea & Fig LLC respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase Our goods or services, or engage with Us on social media, as well as Your own rights to the information We collect.

Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically, when You use Our website for any purpose or engage with Us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

INFORMATION THAT WE COLLECT

We collect a variety of information from You when You visit Our website, make purchases, or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. The information We collect may include:

PERSONAL DATA 

Personal Data is information that can be used to identify You specifically, including Your name, shipping address, email address, telephone number, or demographic information like Your age, gender, or hometown. You consent to giving Us this information by providing it to Us voluntarily on Our website or any mobile application. You provide some of this information when You register with or make purchases from Our website. You may also provide this information by participating in various activities associated with Our site, including responding to blogs, contacting Us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from making purchases. 

DERIVATIVE DATA

Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. If You are using a mobile application, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our application. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Cookies are discussed more fully below. Derivative data collected by third-party service providers generally does not identify a specific individual.

FINANCIAL DATA

Financial data is data that is related to Your payment method, such as credit card or bank transfer details. We collect financial data in order to allow You to purchase, order, return, or exchange products or services from Our website and any related mobile apps. We store limited financial data. Most financial data is transferred to Our payment processor, Stripe and Paypal, and You should review these processors’ Privacy Policy to determine how they use, disclose, and protect Your financial data. As a courtesy, Stripe’s and Paypal’s Privacy Policy can be found here:

https://stripe.com/privacy

https://www.paypal.com/us/legalhub/privacy-full?locale.x=en_US

SOCIAL NETWORKING DATA 

We may access personal information from social networking sites and apps, including Facebook, Instagram, Linkedin, Twitter, Snapchat, or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.

MOBILE DEVICE DATA 

If You use Our website via a mobile device or app, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.

OTHER DATA

On occasion, You may give Us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that You are offering this kind of information in exchange for an entry into such a contest or giveaway.

HOW WE USE YOUR INFORMATION

Your information allows Us to offer You certain products and services, including the use of Our website, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and to allow Us to suggest other products and services We think might interest You. We generally store Your data and transmit it to a third party for processing. However, to the extent We process Your data, We do so to serve Our legitimate business interests (such as providing You with the opportunity to purchase Our goods or services and interact with Our website or mobile app).

Specifically, We may use the information and data described above to:

  1. Create and administer Your account; and

  2. Deliver any products or services purchased by You to You; and

  3. Correspond with You; and

  4. Process payments or refunds; and

  5. Contact You about new offerings that We think You will be interested in; and

  6. Interact with You via social media; and

  7. Send You a newsletter or other updates about Our company or website; and

  8. Deliver targeted advertising; and

  9. Request feedback from You; and

  10. Notify You of updates to Our product and service offerings; and

  11. Resolve disputes and troubleshoot any problems; and

  12. Administer contests or giveaways; and

  13. Generate a profile that is personalized to You, so that future interactions with Our website will be more personal; and

  14. Compile anonymous statistical data for Our own use or for a third party’s use; and

  15. Assist law enforcement as necessary; and

  16. Prevent fraudulent activity on Our website or mobile app; and

  17. Analyze trends to improve Our website and offerings.

GROUNDS FOR USING AND PROCESSING YOUR DATA

The information We collect and store is used primarily to allow Us to offer goods and services for sale. In addition, Olea & Fig LLC may collect, use, and process Your information based on the following grounds:

LEGITIMATE BUSINESS INTERESTS

We may use and process Your data for Our legitimate business interests, which include, among other things, communicating with You, improving Our goods or services, improving Our website, and providing You with the information or products that You have requested.

Performance of a Contract: We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You.

Consent: We may use Your data, or permit selected third parties to use Your data, based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time, but doing so may affect Your ability to use Our website or other offerings.

As required by law: We may also use or process Your data as required for Us to comply with legal obligations.

WHY WE DISCLOSE YOUR INFORMATION

We may share Your information with third parties in certain situations.  In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, taking orders for goods or services, delivering Our goods and services, identifying trends, protecting the security of Our company and website, and marketing additional goods and services to You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests. 

The following are specific reasons why We may share Your information:

Third Party Processing: We may disclose Your information to third parties who assist Us with various tasks, including payment processing, hosting services, email delivery, communications, and customer service. We may not always disclose these third-party processors if not required by law. We do not authorize them to use or disclose Your personal information except in connection with providing Our company with their services.

By Law: We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.

To Protect Our Company: We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.

Business Transfers: In the unlikely event Our company engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction or proceeding, We may transfer or share Your data as part of that proceeding. In such transitions, customer information is one of the business assets that is acquired by a third party. You acknowledge that such business transfers may occur and that Your personal information can continue to be stored, used, or processed as otherwise set forth in this privacy policy.

Affiliates: We may share Your personal information with Our business affiliates who promote Our product(s) or service(s) for a commission fee. We require Our affiliates to honor this Privacy Policy. They are not allowed to spam You and must disclose they are an affiliate for Us. If they do not do so, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to hello@oleaandfig.com.

Advertisers: We may use third-party advertising companies to run and manage Our ads, such as Meta Platforms, Inc. and Google LLC, to produce ads that appears when You visit Our website or mobile app. These companies may use information about Your visit to Our website and other websites that are contained in web cookies (as described below) to offer You personalized advertisements about goods and services that might interest You. We cannot control the activities of such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.

Please note that, at this time, We do not recognize automated browser signals regarding tracking systems, which may include “do not track” instructions.

Other Third Parties: We may share information with advertisers, Our investors, or other third parties for the purpose of conducting general business analysis. If We do so, We will make reasonable efforts to inform You if required by law.

Interaction With Others: If You interact with others on Our website or mobile app, such as participating in a group chat or a group online course, other users may have access to some of Your data, including Your name, profile picture, and Your history of interaction with Our website, such as prior comments or posts.

Online Postings: When You post online, Your posts may be viewed by others, and We may distribute Your comments outside the website.

External Links: Our website may include hyperlinks to other websites not controlled by Us. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third parties and are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them or making purchases. They may collect different information and by different methods than We do. 

Other Purposes: We may disclose Your personal data as necessary to comply with any legal obligation or to protect Your interests, or the vital interests of others or Our company.

TRACKING TECHNOLOGIES

Log Files: Like many other websites, We make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies: We also use cookies — small text files sent to Us by Your computer — and web beacons to store certain information. We may use cookies to authenticate Your identity, to determine if You are logged onto Our website, for personalization, for security, for targeted advertising, or for analysis of the performance of Our website and services. For example, cookies allow Us to recommend blog posts to You based on what You have read on Our site in the past. We use cookies that are not specific to Your account but unique enough to allow Us to analyze general trends and use, and to customize Your interaction with Our website. This information helps Us to understand the use of Our site and to improve Our website and service offerings.

We may use any or all of the following types of cookies:

Essential Cookies: These cookies help Us run Our website and improve Your experience with Our website. These cookies may allow content to load more quickly or allow You to access “members only” or repeat-users sections of Our website.

Functionality Cookies: These cookies allow Us to remember Your preferences from earlier visits to Our website, including login information, so that You do not have to input the same information multiple times.

Social Media Cookies: These cookies allow Us to record when You have engaged with a social media tool while visiting Our website. For example, We may record that You have “liked” a certain aspect of Our website. The social media application may also share data with Us that You have allowed it to share. If You wish to change Your social media sharing settings, please visit the privacy settings of the social media network.

Advertising Cookies: We may work with third-party advertising partners who collect information about Your browsing habits on Our website in order to later display a relevant ad about Our services when You are on a third-party site such as a social media platform. These cookies may also allow Us to access Your location.

In addition, when You first encounter Our website, You will be asked to “consent to cookies.” If You wish to disable cookies, You may do so through Your individual browser options. However, this may affect Your ability to use or make purchases from Our website. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. More information about cookies can be found at What Are Cookies? By continuing to use Our website and not disabling cookies on Your browser, You are consenting to Our use of cookies in accordance with the terms of this policy.  

In addition, We may use third-party software to post advertisements on Our website or mobile application, to oversee marketing or email campaigns, or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Pixel Tags: We may use a pixel tag, which is a small graphic file that allows Us to monitor the use of Our website and provide Us with information regarding Your interaction with the website. These tags may collect the IP address from the device You are using, and the browser type. Pixel tags are also used by Our third-party partners to collect information when You visit Our website, and We may use this information to display targeted advertisements.

Email Confirmations: We may receive email confirmations when You open an email from Us. This allows Us to determine if users are responding favorably to Our email communications and to improve those communications. 

Other Technologies: Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes, to give Us information about Your use of Our website, and to greater improve Our website and service offerings to You.

WEBSITE ANALYTICS

We may partner with third-party analytic companies, including Squarespace Analytics, Google Analytics, and Leadpages Analytics. The analytic companies may also use cookies (described above) or other tracking technologies to analyze visitors’ use of Our website or mobile app to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access Our website, You must consent to the collection and use of Your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if You have questions. If You do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Google Analytics: You can opt-out of having Your activity on Our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from retrieving information about Your visits to Our website. For more information about Google’s Privacy Policy, please visit: https://policies.google.com/privacy

Facebook: You can opt-out of Facebook’s interest-based ads by visiting: https://www.facebook.com/help/568137493302217

You can learn more about Facebook’s Privacy Policy at: https://www.facebook.com/full_data_use_policy.

PROCESSING YOUR INFORMATION

For the most part, We do not process Your information in-house, but give it to third-party processors for processing. For example, when PayPal takes Your payment information, they are a third-party processor. They process Your payment and remit the funds to Us. So in many instances, it will be necessary for Us to transmit Your information to a third-party processor, as We do not have the capability to perform these functions. More detail on third-party processing is detailed below.

However, We may, from time to time, process Your data internally. The legal basis for this processing is both Your consent to the processing, Our need to conduct Our legitimate business interests, and to comply with legal obligations. Our purposes in processing this information, if We do, is to administer, maintain, and improve Our website and offerings, to enter into contracts with You, to fulfill the terms of those contracts, to keep records of Our transactions and interactions, to be able to provide You with goods and services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our customers (including You), and any third parties. We may process the following data: 

  1. Data associated with Your account, such as Your name, address, email address, and payment information.

  2. Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed. 

  3. Data related to Your personal profile, such as Your name, address, profile picture, interests and hobbies, or employment details.

  4. Data that You provide Us in the course of using Our services.

  5. Data that You post on Our website, such as comments or responses to blogs.

  6. Data that You submit to Us when You make an inquiry regarding Our website or offerings.

  7. Data related to Your transactions with Us, including Your purchase of Our goods or services. This information may include contact details and payment information.

  8. Data that You provide to Us when You subscribe to Our emails or newsletters, including Your email address and contact information.

  9. Data that You submit to Us via correspondence, such as when You email Us with questions.

  10. Any other data identified in this policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.

INTERNATIONAL DATA

Our website is hosted by servers located in the U.S.. Therefore, if You reside outside the U.S., some of Your data will be transferred internationally to and store on those servers. In addition, We may use third-party processors (including payment processors) and subcontractors located in the U.S. We use all reasonable methods to protect the safety of Your data during transfer, including hosting Our website on reputable servers and engaging reputable third-party processors. By using this site and providing Us with information, You consent to this transfer, processing, and storage of Your information in the U.S. Note that the privacy laws in the U.S. may not be as strict as those in other countries. Please be aware that:

  • We may transfer data that We collect to locations outside of Our headquarters for processing or storing, and the data may be processed by Our staff or by third-party processors. For example, We may engage third parties to fulfill orders. By submitting Your personal data, You agree to this transfer, storing, and processing. We take all reasonable steps to make sure Your data is treated securely and in conformity with this Privacy Policy.

  • Data that is provided to Us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.

  • The transmission of data via the internet is never completely secure, and We cannot guarantee the security of data that is sent to Us electronically. Your transmission of data to Us is at Your own risk. 

  • Where data that You have transmitted to Us is password protected, You are responsible for keeping the password confidential. You are exclusively responsible for any breaches of Your data that results from Your own disclosure of or failure to protect Your password.

We use website hosting servers/third-party processors/subcontractors located in Canada, which has received an Adequacy Determination from the European Commission, meaning that the European Commission has determined that appropriate safeguards are in place to protect data once it is transferred to that country.

Customer data outside the U.S. may be transferred to Our website servers and/or third-party processors or subcontractors that are located in the U.S. We use Squarespace, Thinkific, and Leadpages, which actively participate(s) in the Trans-Atlantic Data Privacy Framework. The E.U. has determined that companies participating in the Trans-Atlantic Data Privacy Framework have adequate safeguards in place to protect customer data.

DATA RETENTION

We retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. For example, We will retain certain personal information indefinitely for the purposes of maintaining Your account, unless and until You delete Your account. Data that We gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by Us for any of the purposes listed above will be permanently deleted.  

We will honor Your request to delete Your data, as described more fully below, unless We are required by law to retain access to the data. However, note that We cannot control the retention policies of third parties. If You wish to have any third parties, including those to whom We’ve transmitted Your data, delete that data, You will need to contact those third parties directly. You may request from Us a list of all third parties to whom We have transmitted Your data.

We may retain usage data (that is, data that is gathered by Our company or third-party analytics companies for the purpose of analyzing the use of Our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period of time than personal data, unless the data is necessary to improve the security or functionality of Our website or offerings, or We are legally obligated to retain the data for a longer period of time.

SECURITY OF YOUR INFORMATION

We take all reasonable steps to protect Your personal data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us.

By consent to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties.

We will notify You promptly of any known breach of Our security systems or Your data which might expose You to serious risk.

CHILDREN

This website or mobile app is not designed for use by children under age 16, and We do not knowingly solicit personal data from anyone under age 16. If You are under age 16, do not access or use Our website or related products or services. If You become aware that We have collected data of anyone under the age of 16, please contact Us so that We may delete that data.

SENSITIVE DATA

We request that You do not submit any sensitive data to Us, via public postings, email correspondence with Us, or any other method, including social security number, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this privacy policy.

YOUR RIGHTS

You have certain rights with respect to Your personal data, as outlined below. Note that We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

UPDATE ACCOUNT INFORMATION

You have the right to update or change any information You have provided to Us. To update or delete Your information, please contact Us at hello@oleaandfig.com.

CONFIRM PERSONAL DATA AND ITS USE

You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will supply You with copies of Your personal data unless doing so would affect the rights and freedoms of others. 

Change Consent: You have the right to change Your consent to Our use of Your information. In such cases, We may require You to delete Your account with Us, as described above, and You may not have full access to Our website.

Request a Copy of Data: You have the right to request a digital copy of the data that We hold about You. Your first request for a copy of Your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.

Transfer Your Data: You have the right to request that We gather and transfer Your data to another controller, in a commonly used and machine readable format, unless doing so would cause Us an undue burden.

Delete All Data: You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of Your account with Us and You may have limited or no use of Our website. 

Emails and Communications: You may opt out of receiving future email correspondence from Us by checking the appropriate box when You register for the account or make a purchase. You may change Your communication settings by contacting Us at hello@oleaandfig.com.

Marketing Communications: You may opt out of receiving any third-party marketing communications or having Your personal information used for marketing purposes. You may do this by contacting Us at hello@oleaandfig.com.

Processing: You may, in some circumstances, restrict the processing of Your data, such as when You contest the accuracy of Your data or when You have objected to processing, pending the verification of that objection. When processing has been restricted, We will continue to store Your data but will not pass it on to third-party processors without Your consent, or as necessary to comply with legal obligations or protect Your rights or those of others or Our company. In addition, You may opt out of any processing of Your data altogether. Note, however that doing so may result in the termination of Your account and loss of access to Our website. 

Complaints: If You are an EU resident, You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law. You may do so in the EU member state in which You reside or have Your place of business or in which the alleged infringement took place. If You are located outside the EU, You may have rights under privacy laws in the jurisdiction where You live.

CALIFORNIA PRIVACY RIGHTS

The State of California has established its own unique regulations that apply to California residents.

As of its effective date of January 1, 2020 We are also compliant with the California Consumer Privacy Act Of 2018, Cal. Civ. Code §§ 1798.100 Et Seq. (CCPA).

Any California resident may request, free of charge, the personal information We have collected or stored about themselves or about a member of their household. For security purposes, We reserve the right to ask for verification of Your identity and proof of your California residency at the time of your request. 

Any California resident has a right to request the personal data We have collected, or request deletion of the personal data We have collected, including but not limited to:

  • Any personally identifying information, such as a real name, alias(es), mailing or resident address, IP address, email address, account name, biometrics, or any other data that could uniquely identify a California resident; and

  • Commercial information, including products or services purchased, obtained, or considered, search history, interactions with Our website, or any other purchasing or browsing history of Our site and/or offer(s); and

  • Site comments made publicly or privately; and

  • Geolocation data; and

  • Professional or employment-related information; and

  • Education information.

We reserve the right to collect any of the above data on California residents and their households. 

We do not plan on selling your data. Regardless, any California resident can email us at hello@oleaandfig.com to explicitly request to opt-out of any such sale of data.

California residents also have the option to request a full deletion of their account and any data We have collected and associated with them.  

We agree to comply with any data request or deletion made pursuant to the CCPA in a reasonable timeframe, during normal business hours and excluding holidays or Our pre-scheduled time off.

NEWSLETTER PRIVACY

We offer the opportunity for You to volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email. You will have an opportunity to unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting Our business, such as through Facebook ads or Google Pay Per Click marketing campaigns.


隱私權政策

Olea & Fig LLC尊重您的隱私。此份隱私權政策旨在說明我們如何收集、使用、共享及保護您在造訪我們的網站、購買我們的商品或服務,或在社交媒體與我們往來時,提供給我們的個人資訊,以及您對我們收集的資訊所具有的權利。

請仔細閱讀此份隱私權政策。若此份政策有任何變更,我們會更改此份政策頂端的「最後更新」日來提醒您。變更將在公佈於我們的網站時立即生效,在您繼續使用及造訪我們的網站時,即表示您放棄收受本政策任何變更通知的權利。當您為了任何目的使用我們的網站時,或在社交媒體與我們往來時,我們鼓勵您定期查閱此份隱私權政策。若在公佈修訂後的隱私權政策之後,您繼續使用我們的網站,則視為您接受修訂後的隱私權政策變更。

我們收集的資訊

當您造訪我們的網站、購物或在社交媒體與我們往來時,我們會向您收集各種資訊。接受此份隱私權政策之後,即表示您同意我們收集下述資料、我們使用該資料、處理該資料及依我們正當的業務利益需要與第三方處理者共享該資料。我們收集的資訊可包括:

個人資料

個人資料用以識別您身份的資訊,包括您的姓名、收件地址、電子郵件地址、電話號碼或人口統計資訊,例如:您的年齡、性別或故鄉。您在我們的網站或任何行動應用程式自願提供此類資訊之後,即表示您同意將此類資訊提供給我們。您在我們的網站上註冊或購物時會提供一些此類資訊。參與我們網站的各類相關活動時,包括回覆部落格、向我們提出詢問或參與團體訓練,您亦可能提供此類資訊。您揭示此類資料的決定,完全出於自願。您無義務提供此類資訊,但若您拒絕,則可能使您無法在我們的網站取得特定利益或購物。

衍生資料

衍生資料是當您造訪我們網站時,我們的伺服器自動對您收集的相關資訊,例如:您的IP位址、瀏覽器類型、您造訪我們網站的日期和時間,及您閱覽的特定網頁。若您使用行動應用程式,我們的伺服器可能收集有關您的裝置名稱和類型、您的電話號碼、您的原產國及與我們應用程式的其他互動等資訊。衍生資料可能包括第三方服務提供者收集的資料,例如:廣告和分析提供者,亦可能包括cookie、日誌資料或網路信標。Cookie將於下方詳細討論。第三方服務提供者收集的衍生資料一般不能識別出特定的個人。

財務資料

財務資料是與您的付款方式有關的資料,例如:信用卡或銀行轉帳詳細資料。我們收集財務資料以利您在我們的網站和任何相關行動應用程式進行購物、訂購、退貨或交換產品或服務。我們儲存有限的財務資料。大多數的財務資料轉移至我們的支付服務平台、Stripe和Paypal,您應查閱此類處理者的隱私權政策,以確定此類處理者如何使用、揭示及保護您的財務資料。我們基於善意告知您可在下方查閱Stripe和Paypal的隱私權政策:stripe.com/privacy及paypal.com/us/webapps/mpp/ua/privacy-full。

社群網路資料

我們可從臉書、Instagram、Linkedin、推特、Snapchat等社群網站和應用程式或其他未在此處明確指明的社群網站或應用程式取得個人資訊,其中可能包括您的姓名、您的社群網站使用者名稱、位置、電子郵件地址、年齡、性別、頭像圖片及其他任何公共資訊。若您不希望我們取得此類資訊,請前往特定的社群網站變更您的隱私設定。

行動裝置資料

若您以行動裝置或應用程式使用我們的網站,我們可能收集有關您行動裝置的資訊,包括裝置ID、型號和製造商,以及位置資訊。

其他資料

您有時可能會提供我們額外的資料,以便加入競賽或獲得贈品,或參與問卷調查。您會得到提供此類資訊的提示,將清楚表明您提供此類資訊以便參加該競賽或取得贈品。

我們如何使用您的資訊

您的資訊使我們能提供您特定產品及服務,包括使用我們的網站、履行我們對您的義務、將您與我們公司和我們網站之間的互動進行客製化,及使我們可建議我們認為您會有興趣的其他產品和服務。我們一般會儲存您的資料,並傳輸給第三方處理。然而,在我們處理您資料的範圍內,是基於我們正當的商業利益(例如:提供您購買我們商品或服務及與我們網站或行動應用程式互動的機會)。

我們特別可使用上述資訊和資料,以便:

  1. 建立及管理您的帳戶;及

  2. 將您購買的任何產品或服務交付給您;及

  3. 與您通信;及

  4. 處理付款或退款;及

  5. 將我們認為您會有興趣的新服務與商品通知您;及

  6. 經由社交媒體與您互動;及

  7. 將有關我們公司或網站的電子報或其他更新傳送給您;及

  8. 給予具目標性的廣告;及

  9. 要求您提供反饋;及

  10. 將有關我們產品和服務的更新通知您;及

  11. 解決爭議及疑難排解;及

  12. 管理競賽或贈品;及

  13. 對您產生個人化的個人資料,以使未來與我們網站的互動更加個人化;及

  14. 彙整匿名統計資料供我們自身或第三方使用;及

  15. 必要時協助法律執行;及

  16. 防止在我們網站或行動應用程式進行詐騙活動;及

  17. 分析趨勢,以改善我們的網站和服務與商品。

使用及處理您資料的依據

我們收集及儲存的資訊,主要用以使我們可提供欲出售的商品和服務。此外,Olea & Fig LLC可基於下列依據收集、使用及處理您的資訊:

正當的商業利益

我們可基於我們正當的商業利益使用及處理您的資料,包括與您溝通、改善我們的商品或服務、改善我們的網站,及提供您所要求的資訊或產品。

履行合約:我們可使用及處理您的資訊,以與您訂立合約及履行我們對您的合約義務。

同意:我們基於您同意我們使用及共享資料,便可使用您的資料或允許所挑選的第三方使用您的資料。您可隨時撤銷您的同意,但撤銷後可能影響您使用我們網站或其他服務與商品的能力。

依法律要求:我們亦可依要求使用或處理您的資料,以遵守我們所負的法律義務。

我們為什麼揭示您的資訊

我們可在特定情況下與第三方共享您的資訊。我們尤其可為了達成我們正當的商業利益而與第三方處理者共享您的資料,包括管理我們的網站、管理您的帳戶、與您訂立合約、與您通訊、受理商品或服務訂單、交付我們的商品和服務、確認趨勢、保護我們公司和網站的安全,及向您行銷其他商品和服務。您對此份隱私權政策的同意,以及我們保護及促進我們正當商業利益的權利,此二者是我們揭示您資料的法律依據。

以下是我們將您的資訊共享的特定原因:

第三方處理:我們可將您的資訊向協助我們進行各類任務的第三方揭示,包括付款處理、寄存服務、電子郵件傳輸、通訊及客戶服務。若法律未要求,我們不得向第三方處理者揭示。我們未授權他們在除了與提供服務給我們公司的相關情況外使用或揭示您的個人資訊。

依法:我們可根據法律要求,或為回覆傳票等法律程序,或在必要時保護他人權利、財產和安全,而共享您的資料。此包括與他人共享資訊,以防止或因應詐騙及避免信用風險。

保護我們的公司:我們可使用您的資訊保護我們的公司,包括調查及矯正任何侵害我們權利或違反我們政策的事項。我們亦可於合理必要時揭示您的資訊,以取得及維持保險保障、管理風險、取得財務或法律意見,或行使或抗辯依法索償事項。

業務轉讓:雖不太可能發生,但我們公司在進行合併、併購、破產程序、解散、重組或類似交易或程序時,我們在該項程序期間可轉移或共享您的資料。在此過渡時期,客戶資訊是第三方取得的商業資產之一。您確認:此類業務轉讓可能發生,且您的個人資訊可持續依此份隱私權政策所述規定儲存、使用或處理。

廣告主:我們可委託第三方廣告公司進行及管理我們的廣告,例如:臉書,以製作您造訪我們網站或行動應用程式時展現的廣告。此類公司可能使用有關您造訪我們網站及瀏覽器cookie內含的其他網站的資訊(如下所述),以便提供您可能感興趣的商品和服務相關個性化廣告。我們無法控制此類其他廣告主或網站的活動。您應查閱此類第三方廣告主各自的隱私權政策,以得知有關其實務的更詳細資訊,及有關如何退出特定實務的說明。

請注意,我們目前無法識別有關追踪系統的自動瀏覽器信號,其中可能包括「請勿追踪」說明。

其他第三方:為了進行一般業務分析,我們可與廣告主、我們的投資人或其他第三方共享資訊。若我們共享資訊,將會依法律要求合理盡力通知您。

與他人互動:若您在我們網站或行動應用程式與他人互動,例如:參與群聊或團體線上課程,其他使用者亦可取得您的特定資料,包括您的姓名、頭像圖片及您與我們網站互動的歷史,例如:先前的留言或帖文。

線上張貼:當您線上張貼時,其他人便可閱覽您的帖文,我們亦可將您的留言散佈至網站外部。

外部連結:我們的網站可能包含連結不在我們控制下的其他網站的超連結。我們建議您在點擊超連結時需謹慎。雖我們將超連結納入我們網頁時已盡到合理注意的義務,但我們不會定期監測此類第三方網站,對您因使用超連結而遭受的任何損害或後果概不承擔任何責任。我們不受您以超連結造訪的任何第三方網站隱私權政策的約束,此類第三方網站亦不受我們隱私權政策的約束。我們鼓勵您在與第三方網站互動或購物前先閱覽他們的政策。他們收集的資訊可能與我們所收集的不同,收集方法亦可能與我們不同。

其他目的:為了達成任何法定義務,或保護您的利益或他人或我們公司的切身利益,我們可依需要揭示您的個人資料。

追踪技術

記錄檔:我們像其他許多網站一樣也使用記錄檔。記錄檔僅記錄網站造訪者 –通常是寄存公司的標準程序及寄存服務分析的一部分。記錄檔內的資訊包括網際網路協定(IP)位址、瀏覽器類型、網際網路服務供應商(ISP)、日期/時間戳、起源/出站頁面,及可能的點擊數。此資訊用於分析趨勢、管理網站、追踪使用者在站內的瀏覽,及收集人口統計資訊。IP位址和其他此類資訊未連結至任何個人可識別資訊。

Cookie:我們亦使用cookie — 您電腦傳送給我們的小型文字檔 — 以及網路信標儲存特定資訊。我們可使用cookie驗證您的身份、確定您是否登入我們網站,及為了個人化、安全性、目標廣告或我們網站和服務性能分析等目的。例如,cookie讓我們能依您過去在我們網站閱讀的項目向您推薦部落格貼文。我們使用非您帳戶特定的cookie,但其獨特性足以讓我們分析一般趨向及用途,及將您與我們網站的互動進行客製化。此資訊協助我們瞭解我們網站的使用,及改善我們的網站和服務。

我們可使用下列任何或所有類型的cookie:

必要性cookie:此類cookie可協助我們運作我們的網站及改善您在我們網站的體驗。此類cookie可使內容加載更迅速,或使您可造訪我們網站「僅供會員」或重複使用者的部分。

功能性cookie:此類cookie使我們可記住您先前造訪我們網站時的偏好,包括登入資訊,因而使您不需多次輸入相同的資訊。

社交媒體cookie:此類cookie使我們可在您造訪我們的網站的同時,記錄您曾使用的社交媒體工具。例如,我們可能記錄您對我們網站特定的方面「按讚」。社交媒體應用程式亦可與我們共享您允許共享的資料。若您欲變更您社交媒體的共享設定,請前往該社交媒體網路的隱私設定。

廣告cookie:我們可能與第三方廣告夥伴合作,該廣告夥伴會在我們網站收集有關您瀏覽習慣的資訊,以便當您之後造訪第三方網站時,例如:社交媒體平台,展現有關我們服務的相關廣告。此類cookie亦可使我們取得您的位置。

像素標籤:我們可使用像素標籤,像素標籤是可使我們監測我們網站的使用狀況及提供我們有關您和網站互動資訊的小型圖像檔案。此類標籤可從您使用的裝置收集IP位址及瀏覽器類型。我們的第三方夥伴亦會在您造訪我們網站時使用像素標籤收集資訊,我們可使用此資訊來展現具目標性的廣告。

電子郵件確認:當您打開我們傳送的電子郵件時,我們會收到電子郵件確認。此可使我們確定使用者是否對我們的電子郵件通訊有正面回應,及改善此類通訊。

其他技術:為了安全性、詐騙偵測及類似目的,亦可能使用能收集比較性資訊的其他資料技術,以提供我們有關您使用我們網站的資訊,及更加改善我們的網站和提供給您的服務。

網站分析

我們可與第三方分析公司合作,包括Squarespace、Google Analytics、Shopify Analytics。分析公司亦可能使用cookie(如上所述)或其他追踪技術分析造訪者在我們網站或行動應用程式的使用狀況,以確定內容的人氣及更瞭解線上活動。我們不會將個人資訊轉移至此類第三方供銷商。然而,您必須同意此類第三方分析公司收集及使用您的資訊,您才可使用我們的網站。您應查閱他們的隱私權政策,若您有任何疑問,應直接與他們聯絡。若您不希望任何資訊以追踪技術收集及使用,請前往網路廣告創始退出工具或數位廣告聯盟退出工具選擇退出。

Google Analytics:您可安裝Google Analytics退出瀏覽器附加元件,使Google Analytics不再能取得您在我們網站的活動。此項附加元件可阻止Google Analytics擷取有關您造訪我們網站的資訊。關於Google隱私權政策的更多資訊,請至: https://policies.google.com/privacy

臉書:您可至https://www.facebook.com/help/568137493302217退出臉書的利益廣告。

您可於下方得知有關臉書的隱私權政策:https://www.facebook.com/full_data_use_policy

處理您的資訊

我們大多數情況下不會在內部處理您的資訊,而是交由第三方處理者處理。例如,當PayPal取得您的付款資訊時,他們即是第三方處理者。他們處理您的付款,及將金額匯給我們。在許多情況下,因我們不具備執行此類功能的能力,所以我們需將您的資訊傳給第三方處理者。以下將詳細說明第三方處理。

然而,我們可不時在內部處理您的資料。您同意此類處理、我們需達成我們正當的商業利益及遵守法定義務,是此項處理的法律依據。管理、維護及改善我們的網站和服務與商品、與您簽訂合約、履行此類合約條款、保存我們的交易和互動記錄、能夠提供您商品和服務、遵守我們的法定義務、取得專業意見,及保護我們公司、我們客戶(包括您)和任何第三方的權益,是我們處理此類資訊的目的。我們可處理下列資料:

  1. 您帳戶的相關資料,例如:您的姓名、地址、電子郵件地址及付款資訊。

  2. 您使用我們網站的相關資料,例如:您的IP位址、地理資訊、及您造訪我們網站的時間長短和您瀏覽過的項目。

  3. 您個人檔案的相關資料,例如:您的姓名、地址、頭像圖片、興趣和嗜好,或工作詳細資料。

  4. 您在使用我們的服務過程中提供給我們的資料。

  5. 您在我們網站張貼的資料,例如:留言或對部落格的回覆。

  6. 您查詢我們網站或服務與商品時提交給我們的資料。

  7. 您與我們之間交易的相關資料,包括您購買我們的商品或服務。此資訊可能包括聯絡詳細資料及付款資訊。

  8. 您訂閱我們電子郵件或電子報時提供給我們的資料,包括您的電子郵件地址和聯絡資訊。

  9. 您經由信件提交給我們的資料,例如:當您以郵件向我們詢問時。

  10. 在遵守我們法定義務或保護您或其他自然人切身利益的目的下,此份政策內所述的其他任何資料。

國際資料

我們的網站由位於美國的伺服器寄存。因此,若您居住在美國境外,則您的一些資料將會經國際傳輸至該伺服器,儲存於該伺服器。此外,我們可委託位於美國的第三方處理者(包括付款處理器)和分包商。我們採用所有合理方法保護您資料在傳輸過程中的安全,包括將我們的網站寄存於有聲譽的伺服器,及委託有聲譽的第三方處理者。使用本網站及提供我們資訊後,即表示您同意在美國轉移、處理和儲存您的資訊。請注意,美國的隱私法可能不像其他國家一樣嚴格。請瞭解:

  • 我們可將所收集的資料轉移至我們總部外的位置處理或儲存,且該資料可能由我們員工或第三方處理者處理。例如,我們可委託第三方來執行訂單。提交您的個人資料後,即表示您同意此項轉移、儲存和處理。我們將採取一切合理步驟確保您的資料安全處理及符合此份隱私權政策。

  • 提供給我們的資料儲存於安全的伺服器。付款資訊和其他敏感性資料將予以加密,以確保其安全性。

  • 經由網際網路傳輸的資料絕不會一定安全,我們不能保證以電子方式傳送給我們的資料的安全性。您傳輸資料給我們應自負風險。

  • 當您傳輸給我們的資料受密碼保護時,您有責任將密碼予以保密。若因您揭示或未保護您的密碼,導致您的資料遭侵害,您應負完全的責任。

資料保存

我們將個人資料保存至執行我們正當業務目的或達成我們法定義務所需期間結束時,或直至您要求我們刪除您的資料為止。例如,除非您將您的帳戶刪除,否則我們在維護您帳戶的目的下將無限期保留特定的個人資訊。我們為特定目的收集的資料,例如:協助執行法律或分析趨勢,保存時間不會超過該特定目的所需的時間。我們不再因上述任何目的需要的資料,將永久刪除。

除非法律要求我們保留資料的存取權,否則我們將會依您的要求刪除您的資料,此項在下方將有更詳細說明。然而,請注意,我們無法控制第三方的保存政策。若您希望任何第三方刪除該資料,包括收受我們傳輸的資料的第三方,您需直接與該第三方聯絡。您可向我們索取我們已將您的資料向其傳輸的所有第三方名單。

我們可保存為了內部分析所需的使用資料(即我們公司或第三方分析公司為了分析我們網站的使用狀況所收集的資料)。除非該資料對改善我們網站或服務與商品的安全或功能有其必要性,或我們有將該資料保存更久的法定義務,否則此類資料的保存期間通常比個人資料更短。

您資訊的安全

我們採取一切合理步驟保護您的個人資料及使您的資訊保持安全。我們使用經認可的線上安全支付系統,並實施一般公認的安全標準保護個人資料免遭遺失或濫用。然而,沒有萬無一失的安全措施,不能保證資料傳輸方法不會遭攔截或濫用。我們不能保證您傳輸給我們的任何資訊完全安全。

同意此份隱私權政策後,即表示您確認您的個人資料可經由網際網路在世界各地取得。我們無法防止他人使用或濫用您的資料。

若得知我們的安全系統或您的資料遭侵害,可能使您暴露於嚴重風險時,我們將迅速通知您。

兒童

本網站或行動應用程式無意供16歲以下兒童使用,我們不會故意未滿16歲者徵求個人資料。若您未滿16歲,請勿造訪或使用我們的網站或相關產品或服務。若您得知我們收集任何未滿16歲者的資料,請與我們聯絡,以使我們可刪除該資料。

敏感性資料

我們請您切勿以公開張貼、電子郵件通訊或其他任何方式將任何敏感性資料提交給我們,包括社會安全號碼、健康資料、遺傳資料或與您種族、宗教信仰或犯罪史有關的資訊。若您將此類資訊傳送給我們,則表示您同意我們依此份隱私權政策使用、儲存及處理該資訊。

您的權利

您對您的個人資料具有如下所述的特定權利。請注意,您要求我們對您資料所採取的行動,我們可向您收取合理費用。此外,我們保留在我們因應您行使資料權而採取任何相關行動前,要求您提供身份證明的權利。此外,您的權利在與我們的商業利益、公共利益或法律發生衝突的範圍內,可予以限制或廢除。

更新帳戶資訊

您有權更新或更改您提供給我們的任何資訊。欲更新或刪除您的資訊,請與我們聯絡,電子郵件信箱:hello@oleaandfig.com

確認個人資料及其使用

您有權要求我們確認我們持有您哪些資料及用於哪些目的。您亦有權確認我們是否處理您的資料或將您的資料交付第三方處理者,以及用於哪些目的。除非將您個人資料的副本提供您會影響他人的權利和自由,否則我們會將您個人資料的副本提供給您。

變更同意:您有權變更您對我們使用您資訊所給予的同意。在此情況下,我們可如上所述要求您刪除您在我們此處的帳戶,您可能無法充分使用我們的網站。

索取資料副本:您有權索取我們持有關於您的資料數位副本。您第一次索取個人資料副本時,將會免費提供;隨後的索取將收取合理的費用。

傳輸您的資料:除非會造成我們不必要的負擔,否則您有權要求我們以常用且機器可讀的格式收集及將您的資料轉移至其他控制者。

刪除全部資料:您有權要求我們刪除我們持有關於您的一切資料,我們則必須立即刪除此類資料。此項權利有例外情形,例如:法律要求保留您的資料、保留您的資料對行使表達和資訊自由的權利有其必要性、需要保留您的資料以符合法定義務,或保留您的資料對行使或抗辯法定索償有其必要性。此類請求可致使您在我們此處的帳戶終止,您可在有限制下使用我們的網站或無法使用。

電子郵件和通訊:當您註冊帳戶或購物時,您可勾選適當的欄框表示未來不收受我們的電子郵件。您可聯絡我們更改您的通信設定,電子郵件信箱:hello@oleaandfig.com

行銷通訊:您可選擇不收受任何第三方的行銷通訊或不為了行銷目的使用您的個人資訊。對此,您可聯絡我們,電子郵件信箱:hello@oleaandfig.com

處理:您在有些情況下可限制對您資料的處理,例如:當您質疑您資料的正確性時,或當您反對處理,在驗證該項反對理由的期間時。當處理受限時,我們將繼續儲存您的資料,但未經過您的同意或有遵守法定義務或保護您或他人或我們公司權利的必要性時,我們不會將您的資料傳送給第三方處理者。此外,您可選擇完全不對您的資料作任何處理。然而,請注意,如此選擇可能致使您的帳戶終止,且喪失造訪我們網站的權利。

投訴:若您是歐盟居民,您則有權在認為我們濫用您的資料或侵害您依此份隱私權政策或相關法律具有的任何權利時,向監督機關投訴。您可在您居住或營業所在地或據稱侵權發生所在地的歐盟成員國投訴。若您位於歐盟境外,您可能具有居住所在地司法管轄區的隱私法規定權利。

加州私隱權

加州已建立適用加州居民的專門法規。

自2020年1月1日生效日起,我們亦遵守2018年加州消費者隱私法、加州民法§§1798.100等條(CCPA)。

加州居民可免費索取我們所收集或儲存有關其個人或家庭成員的個人資訊。在安全的目的下,我們保留在您索取時要求驗證您身份及您加州居住證明的權利。

加州居民有權索取我們所收集的個人資料,或要求刪除我們所收集的個人資料,包括但不僅限於:

  • 個人可識別資訊,例如:真實姓名、別名、郵政或居住地址、IP位址、電子郵件地址、帳戶名稱、生物辨識或可專以識別加州居民的其他資料;及

  • 商業資訊,包括購買、獲得或考慮的產品或服務、搜尋歷史記錄、與我們網站的互動,或我們網站和/或供應品的其他任何購買或瀏覽歷史記錄;及

  • 公開或私下所作的網站留言;及

  • 地理定位資料;及

  • 專業或工作相關資訊;及

  • 教育資訊。

我們保留收集加州居民及其家庭上述任何資料的權利。

我們並未打算出售您的資料。無論如何,如欲明確要求不參與任何此類資料銷售,加州居民皆可用電子郵件與我們聯絡,電子郵件信箱:hello@oleaandfig.com。

加州居民亦可選擇要求完全刪除其帳戶及我們所收集有關他們的任何資料。

我們同意在不包括假日或我們預定休假日的正常營業時間內,依加州消費者隱私保護法在合理期間辦理任何資料索取或刪除。

電子報隱私

我們給您自願提供我們用於電子郵件和行銷目的等特定資訊的機會。此類資訊包括但不僅限於您的姓名和電子郵件。您亦有機會以電子郵件取消未來電子報的訂閱,但我們仍保留維護過去電子郵件訂閱者資料庫的權利。我們保留在我們業務中合理必要使用及依法律規定使用此類資訊的權利。您的資訊在我們業務執行的一般過程中將與合理必要的其他人共享,例如:透過臉書廣告或Google Pay Per Click行銷活動。